Your Privacy

How we handle your information.

This policy explains how Falcon Cars Limited collects, uses and protects personal information when you use our website or book our luxury chauffeur services.

Last updated: June 2026

Who we are

Falcon Cars Limited provides luxury chauffeur and private hire services in London. Our registered address is Unit 1, 14 Western Gateway, London E16 1BJ. Contact: falconcars@hotmail.co.uk.

Information we collect

We may collect your name, phone number, email address, pickup and destination details, journey dates and times, and any notes you provide when booking or contacting us.

How we use your information

  • To confirm and provide your booking
  • To contact you about your journey or enquiry
  • To improve our service and respond to requests
  • To meet legal and regulatory requirements where applicable

Sharing your data

We do not sell your personal data. Information is shared only where needed to deliver your journey (for example with assigned chauffeurs) or when required by law.

Retention

We keep booking and enquiry records only as long as needed for operations, accounting and legal purposes.

Your rights

You may request access, correction or deletion of your personal data by emailing falconcars@hotmail.co.uk.

Cookies

Our website may use cookies and similar technologies to improve performance and analytics. You can manage cookies through your browser settings.

Contact

Questions about this policy: falconcars@hotmail.co.uk or call 020 7511 5555.