These terms apply when you book or use luxury chauffeur services with Falcon Cars Limited. Please read them before confirming a reservation.
Last updated: June 2026
All fares and journey details are confirmed before travel unless otherwise agreed in writing. Quotes are based on the information you provide at the time of booking.
Payment terms will be confirmed when you book. We accept arrangements agreed in advance for corporate, hotel and private clients.
Please notify us as early as possible if you need to change or cancel. Late cancellations may incur a charge depending on notice given and journey type.
We reserve the right to refuse or terminate a journey if behaviour puts the driver, vehicle or other road users at risk, or if illegal activity is suspected.
Standard waiting times and luggage allowances apply as confirmed at booking. Additional waiting or stops may affect the final fare.
Falcon Cars Limited is not liable for delays caused by traffic, weather, airport procedures or events outside our reasonable control. Our liability is limited to the extent permitted by UK law.
Contact us at falconcars@hotmail.co.uk or 020 7511 5555 and we will respond promptly.
Falcon Cars Limited
Unit 1, 14 Western Gateway, London E16 1BJ
